Refund Policy

RETURNS? NO PROBLEM!

We won’t get upset if you want to return your order, promise!
Just send it back to us, unopened and in its original packaging within 30 days of you receiving it and we’ll refund or exchange it for you.
Sorry, but once you’ve opened or used it, you can’t return it.

The easiest way to cancel Goods purchased from us is to send a written notice of cancellation by e-mail to care@phenq.in.

Please contact our customer service team on care@phenq.in or call us at +91-124-6790455  and we will get back to you with the return instructions within 48 Business Hours.